Data deletion instructions

Effective date: August 27, 2026

1. If you connected through Facebook or Instagram

Requesting deletion from within Facebook or Instagram (Settings → Apps and Websites → remove Sahaj Inbox, or via the Data Deletion option shown in the app's permissions screen) automatically notifies Sahaj Inbox to delete your data. You'll be given a confirmation code and a link where you can check the status of that request at any time — no further action is needed.

2. Requesting deletion directly

You can also request deletion directly at any time by contacting Bitleap Technologies Pvt. Ltd. through the contact details published on our official website, or by contacting the specific business you messaged and asking them to submit the request on your behalf through their Sahaj Inbox workspace. Please include the phone number, username or account you messaged from, and the name of the business, so we can locate the right records.

3. What gets deleted

A deletion request permanently removes your contact record and every conversation and message associated with it from Sahaj Inbox, across every business workspace where that same connected account was used to message a business. This cannot be undone. Some limited records may be retained where required for security, fraud prevention or legal compliance, consistent with our Privacy Policy.

4. Checking a request's status

If you were given a confirmation code, you can check its status by visiting https://www.chat.bitleaptechnologies.com/data-deletion/status/ followed by your code — for example, if your code is ABC123XYZ0, the link would be https://www.chat.bitleaptechnologies.com/data-deletion/status/ABC123XYZ0.